Who Is Sycophantic to Whom? Confident LLMs, Human Deference, and the Collapse of Trust Calibration
Deepthika S, Pawni Yadav, B. Sankar
Don't treat a confident AI tutor as a correct one. Show source checks claim by claim, because users cannot tell which claims to doubt.
Trust research asks whether AI bends to users. This study asks the reverse: do users bend toward a confident AI that is wrong?
Method: 32 participants learned science topics from five chatbots built on GPT-5-mini. Each bot's briefing had 0, 25, 50, 75, or 100% of facts swapped for plausible falsehoods, all stated with full confidence. Planted falsehoods were chosen on 60% of falsified quiz items, versus 11% of correctly taught ones. Once absorbed, wrong answers were held at high confidence (8.4 out of 10). Confidence stopped separating right answers from wrong ones.
Caveats: Small study of 32 people on five science topics. Results may differ for other subjects or for people with prior expertise.
Reflections: Can claim-level reliability labels restore users' ability to tell right from wrong? · Does the absorption effect hold for topics users already know well?