The integration of artificial intelligence into professional and personal domains represents an evolving landscape of collaboration between humans and machines. Early optimism focused primarily on augmenting human capabilities, but real-world deployment reveals multilayered complexities. Pioneering researchers such as Ed Hutchins explored distributed cognition in the early 90s, studying AI systems as extensions of human knowledge rather than standalone tools. His theoretical frameworks sparked new waves of human-centered AI research. By the late 2010s, rapid advances in machine learning drove increased autonomy and influence for AI. However, as sociologist Zeynep Tufekci observed, lack of transparency around data-driven systems undermined public trust. AI thought leaders like Joanna Bryson began stressing human oversight and explanation as mandatory counterbalances to growth. Today, HCI practitioners continue navigating tensions between harnessing AI capabilities and maintaining human control. From enhancing personalized education to refining conversational interfaces, integrating intelligence assistance requires meticulous alignment of model capabilities with user needs and values. This delicate collaboration remains an iterative process of calibration. The ideal equilibrium between humans and AI yields relationships where machine analytical skills mesh fluidly with human judgment to produce cohesive, constructive partnerships across multiple facets of life.

Kenneth Holstein, V. Aleven, N. Rummel · 01/06/2020
This HCI paper introduces a novel conceptual framework for developing adaptive educational systems that leverage AI's predictive capabilities alongside human expertise. This hybrid approach aims to increase adaptivity in learning environments.
Impact and Limitations: The paper presents a potential breakthrough for the HCI field, shifting focus from AI-first to an AI-human hybrid educational model. This approach can optimize learning outcomes, while maintaining the human touch that's fundamental in education. However, the paper lacks empirical evaluations, necessitating further research to validate this framework's efficacy in real-world settings.

Antje Janssen, Lukas Grützner, Michael H. Breitner · 01/12/2021
This paper focuses comprehensively on analyzing CSFs (Critical Success Factors) influencing the user acceptance of chatbots in the field of HCI (Human-Computer Interaction). Using an extensive, methodical literature review, the authors expose four key factors significantly affecting chatbot adoption.
Impact and Limitations: This investigation deepens the understanding of chatbot success factors, assisting developers in creating more user-friendly and widely accepted chatbots. However, the authors acknowledge that there may be other chatbot-specific factors not yet fully explored in this research. They recommend further exploration and user behavioral studies in varied contexts and user groups to gain more nuanced insights.

J.D. Zamfirescu-Pereira, Richmond Wong, Bjoern Hartmann, Qiang Yang · 01/04/2023
This paper investigates the difficulties faced by non-AI experts in designing effective prompts for Language Learning Models (LLMs). This user study uncovered key errors and established strategies to assist non-expert users.
Impact and Limitations: Developing strategies and tools for non-experts to better interact with AIs has significant implications for HCI, specifically in democratizing and enhancing AI usability. However, the applicability beyond the selected user group and LLMs remains to be seen. Future research could study other AI systems and user groups to expand these findings and validate the proposed strategies.

Ozlem Ozmen Garibay, Brent Winslow, Salvatore Andolina, Margherita Antona, Anja Bodenschatz, Constantinos Coursaris, Gregory Falco, Stephen M. Fiore, Ivan Garibay, Keri Grieman, John C. Havens, Marina Jirotka, Hernisa Kacorri, Waldemar Karwowski, Joe Kider, Joseph Konstan, Sean Koon, Monica López-González, Illiana Maifeld-Carucci, Sean McGregor, Gavriel Salvendy, Ben Shneiderman, Constantine Stephanidis, Christina Strobel, Carolyn Ten Holter, Wei Xu · 01/01/2023
The paper addresses the grand challenges emerging from the intersection of Artificial Intelligence (AI) and Human-Computer Interaction (HCI). By examining various areas of HCI, the authors highlight six key challenges that need to be tackled to ensure a human-centered AI.
Impact and Limitations: The identified challenges directly impact how AI systems are designed, developed, and deployed. Addressing these challenges can lead to more human-centered, fair, and accountable AI systems. However, the authors note some limitations, such as cultural specificities not being considered. Future research should focus on the practical ways of tackling these challenges, potentially offering a transformation in the field of AI-HCI.

Mina Lee, Percy Liang, Qian Yang · 01/01/2022
This paper discusses the potential of Human-AI collaboration in the context of creating a collaborative writing dataset, exploring algorithmic capabilities and potential workflows. It presents groundbreaking findings in the interdisciplinary field of HCI and machine learning.
Impact and Limitations: This paper changes our understanding of AI’s role from a mere tool to a collaborator. It guides the design of future Human-AI collaborative systems and suggests improvements to existing AI language models. However, the research is prototype-based and there is room for testing and refinement in real-world contexts. Further investigation into the co-writing process and advances in machine learning could enhance effectiveness and adaptability of AI collaborators.

Rebecca Crootof, Margot E. Kaminski, W. Nicholson Price II · 01/03/2023
The paper "Humans in the Loop" explores the role of human intervention and control in computer-driven systems. It uncovers the legal, ethical, and practical dimensions of maintaining a 'human in the loop' in HCI.
Impact and Limitations: This paper outlines the importance of human intervention in AI-driven systems. The findings suggest that adequate human control over automated systems might be the key to more ethical, legally sound, and practical AI applications. However, the paper lacks a comprehensive exploration of the requirements for the effective functioning of 'Human in the Loop' systems, bringing to light a potential area for future research.

Yang Shi, Tian Gao, Xiaohan Jiao, Nan Cao · 01/09/2023
This paper presents a comprehensive review of the interdisciplinary collaboration between human-computer interaction (HCI) designers and artificial intelligence (AI) within the broader context of AI and design research.
Impact and Limitations: This review advances the understanding of AI's role in HCI and design, providing insights into potential applications and highlighting areas for improvement. The findings and recommendations put forth in the paper guide the development of future AI tools, aiming to improve the collaborative experience between AI and designers. However, further research is needed to address the identified limitations, particularly the lack of clear communication between designers and AI.

Pat Pataranutaporn, Ruby Liu, Ed Finn, Pattie Maes · 01/10/2023
The paper studies the impact of human like traits and priming on users' interaction with Artificial Intelligence. The study has been insightful in the way it presents three major findings in Human-Computer Interaction (HCI).
Impact and Limitations: An understanding of the way humans perceive and interact with an AI provides insights into designing better AI systems, and increase user satisfaction and trust. However, the study does not address the possibility of cultural and social factors affecting the perception of AI, opening arenas for future research and practical application.

Zhongyi Zhou, Koji Yatani · 01/08/2022
This paper discusses advancements in HCI with a specific focus on the integration of user-specific hand gestures into Interactive Machine Teaching (IMT). The innovations undertaken contribute to bridging the gap between human-computer interaction and artificial intelligence.
Impact and Limitations: The fusion of HCI and AI presented here could shape future design interactions, offering more intuitive and user-centric experiences. Despite its contributions, the paper acknowledges certain limitations such as its focus on hand gestures and relatively small sample size for user studies, suggesting further research to explore other modalities and larger user groups.

Simone Stumpf, Vidya Rajaram, Lida Li, Weng-Keen Wong, Margaret Burnett, Thomas Dietterich, Erin Sullivan, Jonathan Herlocker · 01/08/2009
This paper investigates how users interact with machine learning (ML) systems, specifically examining user trust and user-system communication—a critical topic in Human-Computer Interaction (HCI).
Impact and Limitations: The paper’s findings provide valuable insights for designing interactive ML systems, contributing to better HCI. Giving users a clear understanding of an ML system's decision-making process can engender trust and ease interaction, directly affecting user experience. However, without extensive participant diversity, there exist potential limitations in generalizing these findings to all users. More research involving diverse user groups and more complex ML systems is recommended.

Ewa Luger, Abigail Sellen · 01/05/2016
This paper delineates the disparity between user expectations and actual experiences with conversational agents, like Siri and Alexa. It contributes to a deeper understanding of human-computer interaction (HCI) in the realm of artificial intelligence (AI).
Impact and Limitations: The study highlights crucial aspects for AI development, emphasizing user experience and context understanding. It impacts the design and development of future AI interfaces. However, it primarily relies on user self-reporting, potentially limiting the accuracy of the findings. Further research could focus on optimizing conversational agents to bridge the described gap in user expectations and experiences.

Qian Yang, Alex Scuito, John Zimmerman, Jodi Forlizzi, Aaron Steinfeld · 01/06/2018
The paper investigates how experienced user experience (UX) designers work with Machine Learning (ML). It provides critical insights and contributes to an understanding of the designer-ML relationship within the HCI field.
Impact and Limitations: The paper can guide HCI practitioners and designers in effectively intertwining UX design with ML. It addresses the challenge of striking a balance between human-centered design and ML. However, the scope is limited to experienced designers, and future research could expand to novice practitioners. The paper is a step towards more comprehensive UX-ML collaboration guides.

Katharine E. Henry, Rachel Kornfield, Anirudh Sridharan, Robert C. Linton, Catherine Groh, Tony Wang, Albert Wu, Bilge Mutlu, Suchi Saria · 01/07/2022
This groundbreaking paper explicates the role of Human-Computer Interaction (HCI) in clinicians' experiences with Artificial Intelligence (AI) systems in real-world healthcare settings.
Impact and Limitations: This paper provides critical insights into AI adoption in healthcare, highlighting the vital role HCI plays in streamlining clinician interaction with AI. However, research conducted in a specific healthcare context might not generalize across various industries. Future research can widen the scope, exploring user experiences across different domains for more comprehensive insights.